Privacy Policy

Privacy Statement

This Privacy Statement describes how Portugal Trips collects, maintains and handles information about individuals who visit this website, in accordance with the EU and Portuguese Laws.

BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND USE OF DATA AS SET OUT IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT PORTUGAL TRIPS MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE UPDATE THIS PRIVACY POLICY AT ITS DISCRETION WITHOUT NOTICE. However, we will always treat your Personal Information in accordance with the Privacy Policy that was in effect at the time of collection. It is our intention to post changes to the privacy policy on this page so that you are fully informed about the types of information we collect, how we use it and under what circumstances it may be disclosed. The Privacy Policy is located on our homepage and also on any page where Personal Data is requested. At these data collection points, a further explanation may be provided, where appropriate, as to the purposes for which the data will be used.

1. Commitment to Privacy
The term “Personal Data” as used in this Privacy Policy refers to information such as your name, date of birth, gender, email address, mailing address or telephone number that can be used to identify you. We will only process your personal data as described in this Privacy Policy. However, we reserve the right to perform additional processing to the extent permitted or required by law, or following any judicial investigation. The following sections explain how and when we collect your personal data.

2. Intended use of personal data
Some of our services may require you to provide us with personal data.
We may collect the following personal information:
Contact information, such as name, email, gender, age, address, country or phone number. We may use the personal information collected to:
Respond to requests, questions and clarifications;
Send you communications regarding our services;
Send you information about our services that you have requested;
Send you marketing and promotional communications (where explicitly requested).
When you provide us with personal information, we will use that information only for the specific reason it is provided.
Your personal data will be stored in a specific and dedicated database for that purpose.

3. Non-disclosure of personal data
PORTUGAL TRIPS will not sell, share or distribute your personal data to third parties, except as provided in this Privacy Policy. Your Personal Data may also be transferred to third parties (sub-contractors) acting on our behalf, for further processing in accordance with the purpose(s) for which the data was originally collected. These third parties have contracted with PORTUGAL TRIPS for the exclusive use of the Personal Data for the agreed purpose, and will not sell or or disclose it to third parties except as required by law, as permitted by us or by third parties as stated in this Privacy Policy. The Personal Data collected may be transferred or disclosed to third parties due to an applicable law, court order or government regulation, or if such disclosure is necessary to support any judicial investigation in Portugal or abroad.

4. Right of access, rectification, opposition, limitation and elimination

Right of access
At any time, the data subject is entitled to obtain from PORTUGAL TRIPS the confirmation as to whether or not personal data concerning him/her is being processed and, if this is the case, the right to access his/her data and the following information:
(a) the purposes of the processing; b) the categories of personal data c) the recipients or categories of recipients of the personal data d) the period of retention of the personal data or the criteria to be used to define it (e) the rights conferred to the data subject (f) the right to lodge a complaint with a supervisory authority; (g) the origin of the personal data.
Right of Rectification
The owner of the data has the right to obtain from PORTUGAL TRIPS the rectification of inaccurate personal data concerning him/her, as well as the right to have incomplete data completed.
PORTUGAL TRIPS shall communicate rectification to third parties to whom the personal data have been transmitted, unless such communication proves impossible or involves a disproportionate effort.
Right to portability
PORTUGAL TRIPS ensures that, when the processing of personal data is based on the consent of the data subject or in the execution of a contract, and is carried out by automated means, the data subject shall have the right to (a) to receive his or her personal data that have been the object of processing and he or she has provided, in a structured, commonly used and machine-readable format; b) Transmit such data to another controller.

Right to object
The data subject shall have the right to object at any time to the processing of his or her data on grounds relating to his or her particular situation.

Right to restriction of processing
The data subject has the right to request PORTUGAL TRIPS to limit the processing of his/her personal data when certain situations occur, such as When the holder contests the accuracy of his/her data, applying the limitation of the treatment for the period necessary for the verification;
When the processing of the data is unlawful and the data subject opposes its erasure by requesting the restriction of processing;
when the personal data are no longer necessary for the purposes of processing but are required by the data subject for the establishment, exercise or defence of legal claims. Where a data subject has objected to the processing of his or her personal data, the processing should be restricted until it is established that the legitimate grounds of the controller override those of the data subject.
In other words, limitation is the suspension of data processing activities, and may be temporary and/or refer to a specific scope of processing. (e.g. not receiving emails in the context of marketing actions).

Right to erasure (or to “be forgotten”)
The owners of personal data may request that their data be totally erased without undue delay and, in this regard, PORTUGAL TRIPS shall proceed to erase them.
This right may only be granted to the data subject in the following situations:
The personal data are no longer necessary for the purpose that motivated their collection or processing;
The holder of the personal data has withdrawn the consent on which the personal data treatment is based and there is no other legal basis that justifies their treatment; The data subject exercises the right to object to the processing of his/her personal data, for reasons related to his/her particular situation, when the basis of the lawfulness is the legitimate interest of the company, provided that there are no other overriding compelling and legitimate reasons;
The data subject exercises the right to object to the processing, when the personal data are processed for direct marketing purposes;
There is a legal obligation to erase personal data;
When the conservation period defined for the data has been exceeded.
However, PORTUGAL TRIPS shall not grant the elimination when the treatment is necessary:
To fulfil a legal obligation requiring the processing foreseen by European Union law or by the law of a Member State to which PORTUGAL TRIPS is subject;
The performance of functions in the public interest or the exercise of public authority vested in the person responsible for the processing of personal data;
for the establishment, exercise or defence of legal claims.

5. Security and Confidentiality
To ensure the security and confidentiality of the Personal Data we collect, we use protected data networks. In the course of processing your Personal Data, we take reasonably planned steps to protect such information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

6. cookies and internet tags
We may collect and process information about your visit to our websites, such as the pages you visit, the site you came from and some of the searches you perform. Such information is used to help improve the content of the site and compile aggregate statistics about the use of our site for internal market research purposes. In doing so, we may install “cookies” which collect the user’s domain name, Internet service providers, operating system and the date and time of access. A “cookie” is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not harm your computer. You can set your browser to notify you when you receive a “cookie”, this will allow you to decide whether or not to accept it.
Occasionally, we may use internet tags (also known as action tags, pixel GIFs, transparent GIFs, invisible GIFs and 1-by-1 GIFs) and cookies on this site and may deploy these tags / cookies via a third party advertising, partner or web analytics service partner who may be located and store their information (including your IP address) in a foreign country.
These tags/cookies are placed in online advertisements which bring users to this site and on different pages of this site. We use this technology to measure visitor responses to our sites and the effectiveness of our advertising campaigns (including how many times a page is opened and what information is consulted), as well as to evaluate your use of this site. The third party partner or web analytics services partner may collect data about visitors to our sites and other sites because of these Internet tags / cookies, may compose reports about site activities and provide other services related to these sites, site usage and the Internet. They may provide such information to other parties if there is a legal requirement to do so, or if they contract with the other parties to process information on their behalf. If you would like more information about web tags and cookies associated with online advertising or to disable third parties from collecting such information, please visit the Network Advertising Initiative website

7. Google Analytics
We use Google Analytics to plan our portfolio of websites by (i) optimising traffic to and between corporate websites and (ii) integrating and optimising web pages where appropriate. “Google Analytics” is a service offered by Google Inc. “Google” that generates detailed statistics about a website’s traffic and traffic origins and measures conversions and sales. GoogleAnalytics uses “cookies” stored on your computer to help analyse how users use our website.
The information generated by the cookies about your use of our website, including your IP address, will be anonymised by the use of the appropriate settings) and transmitted to Google servers in the United States. For more information on how IP anonymisation works, see
Google will use the information generated by the cookies to evaluate the use of our website by compiling reports on website activity, providing us with these reports for analytical purposes.
Google may transfer this information to third parties in the event of a statutory obligation or if a third party processes data on Google’s behalf. Under no circumstances will Google combine or associate your IP address with other data stored at Google.
You can prevent or stop the installation and storage of cookies through your browser settings by installing the free browser add-on for disabling available at Please be advised that in that case you may not fully use all functions of our website.
By using our website, you agree to the processing of any personal data that Google collects for the purpose described above.

8. Links to other websites
We may provide links to other websites which we believe may be of interest to our visitors. Our aim is to ensure that these sites are of the highest standard. However, due to the nature of the Internet, we cannot guarantee the privacy standards of the sites we link to or be responsible for the content of sites other than this one.

9. Testimonials
We publish customer testimonials / comments / references on our websites, which may contain personal information. Before publishing these testimonials, we obtain your express consent. If you wish your testimonial to be removed, please contact us at

10. Contacting us
If you have any questions or complaints about the compliance of PORTUGAL TRIPS or our websites with this Privacy Policy, or if you would like to make any recommendations or comments to improve our Privacy Policy, please email us at